FAQs

How long does shipping take?
Since we work with a global supplier network, delivery typically takes 2-5 weeks depending on your location and customs processing.

Do you ship internationally?
Yes! We ship worldwide. Shipping is free on international orders over $35, and a flat $7 fee applies below that.

How do I use the LED facial mask?
Cleanse your face, then wear the mask for 10-20 minutes using your preferred light color. We recommend using it in the evening as part of your nightly routine.

Are your products safe for sensitive skin?
Our acne patches are alcohol-free and formulated to be gentle. As with any new skincare product, we recommend a small patch test first if you have particularly sensitive skin.

What's your return policy?
See our full Refund Policy for details on damaged or defective items.

How can I track my order?
Once your order ships, you'll receive a tracking number by email. You can also visit our Track Order page.

Still have questions?
Reach out through our Contact page — we're happy to help.